FastWords speeds the typing of commonly used phrases or short documents. It can be used with almost any application - Word Processors, Email, Spreadsheets, and more. Operation is simple - you select a phrase/article from a pull-down menu, its automatically put on the Clipboard, and then you just paste it into the target application The uses are unlimited; put boiler-plate into documents, add signatures to email and letters, and more. Users in Customer Service or Support will find this especially useful for sending out common answers to questions.